Effective and consistent communication are key in any industry, especially the older adult realm. People simply don’t know what they don’t know. And, to make matters worse, that realization typically comes in the midst of a crisis which can cause them to emotionally check out; costing time and money.
After having worked with individuals and their families for nearly 20 years, Cathy knows and understands that all too well.
That is why she has devoted a good chunk of her time educating others on issues that pertain to aging. Audiences include residents in senior living communities, their families, caregivers, insurance and financial advisors, attorneys, colleagues, administrators in training, and high school and college students.
Each presentation is tailored to the group with whom she is speaking.
She draws from her professional and personal experiences as a broadcast and print journalist, senior care manager, long-term care navigator, resource and support group facilitator, and oldest daughter living closest to home.